Privacy Policy

1. Information We Collect

When you inquire about or book our services, we may collect:

Personal Information: name, phone number, email address, billing address, rental address.
Payment Information: deposits and rental payments (processed securely via trusted third-party payment providers).
Service Details: project/event details, rental duration, site requirements, and delivery instructions.

2. How We Use Information

We use the information collected to:

Process reservations, contracts, and payments.
Deliver, set up, clean, and service rental trailers.
Communicate regarding bookings, schedules, and support.
Maintain internal records for accounting, legal, and operational purposes.
Improve our services and customer experience

3. Sharing of Information

We respect your privacy and will not sell or rent your information. Information may be shared only in the following cases:

With trusted service providers (e.g., payment processors, cleaning contractors) as necessary to provide services.
To comply with legal obligations or government requests.
To protect the rights, property, or safety of 1508206 B.C. LTD (Royal Rentals), our clients, or others.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, third-party providers and is not stored by 1508206 B.C. LTD (Royal Rentals).

5. Data Retention

We retain personal information only as long as necessary to:

Complete rental services.
Comply with legal or tax obligations.
Provide customer support or resolve disputes.

6. Your Rights

As a client, you have the right to:

Request access to the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your personal information (unless we are legally required to retain it).
Opt out of non-essential communications.

7. Cookies & Website Use

If you visit our website, we may collect non-identifiable information (such as browser type, location, and pages visited) to help us improve our site. Cookies may be used for functionality but do not store personal payment details.

8. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us at: